Frequently Asked Questions
Everything you need to know about shopping with TOAST.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to expand our logistics to support more international destinations soon.
Can I change or cancel my order after it's been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement. Please contact our support team immediately for assistance.